Troubleshoot problems with electronic resources arising from subscription, licensing, or access-related technical issues
Participate in the implementation and continued development of the electronic resource management system (ERMS)
Provide administrative support for electronic resources by working with vendors, consortia reps, subscription agent, and other Library staff
Collect and analyze data related to electronic resource usage, interlibrary loan requests, and collection feedback for use by the Collection Development unit
Edit Library publications
Education:
BA, Buena Vista College, Storm Lake, IA, 1987
Selected Publications:
Solving Electronic Journal Problems Effectively: A Short Guide
Published in: Journal of Electronic Resources in Medical Libraries,Volume 5 Issue 3, September 2008, pages 267-273