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** Resource Cancellations
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Library Staff—David Rathvon
Title: Manager, Information Desk
Email: david.rathvon@utsouthwestern.edu
Phone: 214-645-2969
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Library Responsibilities:
- Manage the Information Desk and its staff
- Coordinate the provision of excellent customer service to UTSW staff, faculty, students and other Library clients
- Coordinate, review and update Library circulation and usage policies
- Collect usage statistics
- Resolve Library-related client issues
- Work with University Security and Police to provide a safe environment for Library clients
- Serve on the Library Management Team, the Web Content Team (WCT) and the Information Resources Development Team (IRDT)
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Contact me with questions or instruction about:
- Library check out/circulation questions or issues
- Library online catalog searching
- Printing , copying/scanning
- Room management (room keys and reservations)
- Library events
- Other Library customer service issues
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Liaison Areas:
Department of Biophysics
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Areas of Interest:
- Excellent customer service
- Library innovation
- Library facility issues
- Neurology
- Music, history, pets, travel
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Education:
Bachelor of Music Education, University of North Texas
Master Library Science, University of North Texas
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Professional Information:
- Medical Library Association
- South Central Chapter, Medical Library Association
- Texas Library Association
- Healthline
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